Return & Exchange Policy

Motina Total Solution Private Limited


1. Return at Delivery

If you are dissatisfied with the quality, freshness, or condition of any product delivered, you can return the item directly to our delivery executive at the time of delivery without any questions asked.

2. Refund Processing

For orders paid online via UPI, Net Banking, or Credit/Debit card, the refund for returned products will be credited back to your original payment account within 3 to 5 business days.

3. Customer Support

If you discover any issue after delivery, please contact our support team immediately:

  • Email: developer.motina@gmail.com
  • Phone: 7233004446 / 7233004447
  • Head Office: Lohara, Post- Sukrit, Distt- Sonbhadra, Pin- 231216, UP